Shipping policy
Shipping Policy
Sarthak Rice Industries
Thank you for choosing Sarthak Rice Industries. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
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Orders are processed after confirmation of payment or mutual agreement (in case of bulk or offline orders).
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Order processing typically takes 2–5 business days, excluding Sundays and public holidays.
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Bulk, customized, or export orders may require additional processing time, which will be communicated separately.
2. Shipping Locations
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We currently ship within India.
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For export or international shipping, customers are requested to contact us directly before placing an order.
📧 sarthakriceindustries2018@gmail.com
3. Shipping Method
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Orders are shipped through reliable third-party logistics providers or transport services.
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The mode of transport (road/rail/other) depends on order size, destination, and availability.
4. Delivery Time
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Estimated delivery time ranges from 5–10 business days after dispatch, depending on location.
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Delivery timelines may vary due to factors beyond our control, such as weather conditions, transportation delays, or government regulations.
5. Shipping Charges
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Shipping charges, if applicable, will be communicated at the time of order confirmation.
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For bulk or wholesale orders, shipping costs may vary based on quantity and delivery location.
6. Order Tracking
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Tracking details will be shared with customers when available.
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In case tracking is not provided, customers may contact us for shipment status updates.
7. Damaged or Missing Shipments
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Please inspect goods at the time of delivery.
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Any damage, shortage, or discrepancy must be reported within 24 hours of delivery.
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Claims reported after this period may not be accepted.
8. Delays
While we make every effort to deliver orders on time, Sarthak Rice Industries is not responsible for delays caused by:
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Natural disasters
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Transportation strikes
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Government restrictions
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Courier or transporter issues
9. Incorrect Address
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Customers are responsible for providing accurate delivery details.
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We are not liable for delays or losses due to incorrect or incomplete addresses.
10. Contact Information
For shipping-related questions or assistance, please contact us at: